Deliveries & returns
- Shipping policy
You can track your delivery at any time on the Parcel Tracker page using your email address and order number.
Delivery times and costs
Country | Shipping cost | Production time | Shipping time |
UK Mainland (England, Wales, Scotland excluding Highlands)* | £4.99 | 1-3 days | 1 day |
Northern Ireland, Scottish Highlands & Offshore Islands (excluding Channel Islands)* | £8.5 | 1-3 days | 2 days |
Channel Islands (excluding Gibraltar)* | £9.5 | 1-3 days | 2 days |
Belgium* | £5.99 | 1-3 days | 2-4 days |
Croatia* | £14 | 1-3 days | 4-6 days |
Denmark* | £5.99 | 1-3 days | 2-4 days |
France* | £5.99 | 1-3 days | 2-4 days |
Germany* | £5.99 | 1-3 days | 2-4 days |
Ireland* | £5.99 | 1-3 days | 2-4 days |
Italy* | £9.99 | 1-3 days | 3-4 days |
Latvia | £9.99 | 1-3 days | 4-5 days |
Luxembourg* | £5.99 | 1-3 days | 2-4 days |
Malta | £16 | 1-3 days | 4-7 days |
Monaco* | £5.99 | 1-3 days | 2-4 days |
Netherlands* | £5.99 | 1-3 days | 2-4 days |
Poland* | £6.99 | 1-3 days | 4 days |
Portugal* | £5.99 | 1-3 days | 2-4 days |
Republic of Ireland* | £6.99 | 1-3 days | 2-4 days |
Romania | £14 | 1-3 days | 4-6 days |
Slovenia | £9.99 | 1-3 days | 4-6 days |
Spain* | £5.99 | 1-3 days | 2-4 days |
Sweden* | £5.99 | 1-3 days | 2-4 days |
Switzerland* | £6.99 | 1-3 days | 2-5 days |
*FREE delivery for orders over £50
Breakage: Please notify us by email of any damaged or broken items within 3 days of receipt at contact@paintingbynumbers.co.uk. Please include your order number and clear photos of the damaged or broken item.
Error: Please contact us if you’re missing an item or you’ve received the incorrect painting.
- Returns policy
If you change your mind, you have 14 days from the date of receipt to return items with no questions asked (except for customized products).
- Refund policy
Returned items must be in original condition (unopened and in original packaging).
Important: Customer satisfaction is our priority. If you have any questions, don’t hesitate to contact us by email: contact@paintingbynumbers.co.uk