Deliveries & returns
- Shipping policy
You can track your delivery at any time on the Parcel Tracker page using your email address and order number.
Delivery times and costs
|Country||Shipping cost||Production time||Shipping time|
|UK Mainland (England, Wales, Scotland excluding Highlands)*||£4.99||1-3 days||1 day|
|Northern Ireland, Scottish Highlands & Offshore Islands (excluding Channel Islands)*||£8.5||1-3 days||2 days|
|Channel Islands (excluding Gibraltar)*||£9.5||1-3 days||2 days|
|Belgium*||£8.99||1-3 days||2-4 days|
|Croatia*||£14||1-3 days||4-6 days|
|Denmark*||£8.99||1-3 days||2-4 days|
|France*||£8.99||1-3 days||2-4 days|
|Germany*||£8.99||1-3 days||2-4 days|
|Ireland*||£8.99||1-3 days||2-4 days|
|Italy*||£9.99||1-3 days||3-4 days|
|Latvia||£9.99||1-3 days||4-5 days|
|Luxembourg*||£8.99||1-3 days||2-4 days|
|Malta||£16||1-3 days||4-7 days|
|Monaco*||£8.99||1-3 days||2-4 days|
|Netherlands*||£8.99||1-3 days||2-4 days|
|Poland*||£9.9||1-3 days||4 days|
|Portugal*||£8.99||1-3 days||2-4 days|
|Republic of Ireland*||£9.9||1-3 days||2-4 days|
|Romania||£14||1-3 days||4-6 days|
|Slovenia||£9.99||1-3 days||4-6 days|
|Sweden*||£8.99||1-3 days||2-4 days|
|Switzerland*||£9.9||1-3 days||2-5 days|
*FREE delivery for orders over £40
Breakage: Please notify us by email of any damaged or broken items within 3 days of receipt at email@example.com. Please include your order number and clear photos of the damaged or broken item.
Error: Please contact us if you’re missing an item or you’ve received the incorrect painting.
- Returns policy
If you change your mind, you have 14 days from the date of receipt to return items with no questions asked (except for customized products).
- Refund policy
Returned items must be in original condition (unusued and in original packaging).
Important: Customer satisfaction is our priority. If you have any questions, don’t hesitate to contact us by email: firstname.lastname@example.org