Deliveries & returns
- Shipping policy
You can track your delivery at any time on the Parcel Tracker page using your email address and order number.
Delivery times and costs
FREE delivery for orders over £50
|Country||Shipping cost*||Production time||Shipping time|
|UK Mainland (England, Wales, Scotland excluding Highlands)||£3.99||1-3 days||1 day|
|Northern Ireland, Scottish Highlands & Offshore Islands (excluding Channel Islands)||£8.5||1-3 days||2 days|
|Channel Islands (excluding Gibraltar)||£9.5||1-3 days||2 days|
|Belgium||£5.99||1-3 days||2-4 days|
|Croatia||£14||1-3 days||4-6 days|
|France||£5.99||1-3 days||2-4 days|
|Germany||£5.99||1-3 days||2-4 days|
|Ireland||£5.99||1-3 days||2-4 days|
|Italy||£9.99||1-3 days||3-4 days|
|Latvia||£9.99||1-3 days||4-5 days|
|Luxembourg||£5.99||1-3 days||2-4 days|
|Monaco||£5.99||1-3 days||2-4 days|
|Netherlands||£5.99||1-3 days||2-4 days|
|Poland||£6.99||1-3 days||4 days|
|Portugal||£5.99||1-3 days||2-4 days|
|Republic of Ireland||£6.99||1-3 days||2-4 days|
|Romania||£14||1-3 days||4-6 days|
|Spain||£5.99||1-3 days||2-4 days|
|Sweden||£5.99||1-3 days||2-4 days|
|Switzerland||£6.99||1-3 days||2-5 days|
Breakage: Please notify us by email of any damaged or broken items within 3 days of receipt at email@example.com. Please include your order number and clear photos of the damaged or broken item.
Error: Please contact us if you’re missing an item or you’ve received the incorrect painting.
- Returns policy
If you change your mind, you have 14 days from the date of receipt to return items with no questions asked (except for customized products).
- Refund policy
Returned items must be in original condition (unopened and in original packaging).
Important: Customer satisfaction is our priority. If you have any questions, don’t hesitate to contact us by email: firstname.lastname@example.org