Summer holidays ! All orders placed between 5 - 16th August will be dispatched from 17th August. Thank you for your understanding

Deliveries & returns

  • Shipping policy

You can track your delivery at any time on the Parcel Tracker page using your email address and order number.

Delivery times and costs

 FREE delivery for orders over £50

 Country Shipping cost* Production time Shipping time 
UK Mainland (England, Wales, Scotland excluding Highlands) £3.99 1-3 days 1 day
Northern Ireland, Scottish Highlands & Offshore Islands (excluding Channel Islands) £8.5 1-3 days 2 days
Channel Islands (excluding Gibraltar) £9.5 1-3 days 2 days
Belgium £5.99 1-3 days 2-4 days
Croatia £14 1-3 days 4-6 days
France £5.99 1-3 days 2-4 days
Germany £5.99 1-3 days 2-4 days
Ireland £5.99 1-3 days 2-4 days
Italy £9.99 1-3 days 3-4 days
Latvia £9.99 1-3 days 4-5 days
Luxembourg £5.99 1-3 days 2-4 days
Monaco £5.99 1-3 days 2-4 days
Netherlands  £5.99 1-3 days 2-4 days
Poland £6.99 1-3 days 4 days
Portugal £5.99 1-3 days 2-4 days
Republic of Ireland £6.99 1-3 days 2-4 days
Romania £14 1-3 days 4-6 days
Spain £5.99 1-3 days 2-4 days
Sweden £5.99 1-3 days 2-4 days
Switzerland £6.99 1-3 days 2-5 days

 

    Breakage: Please notify us by email of any damaged or broken items within 3 days of receipt at contact@paintingbynumbers.co.uk. Please include your order number and clear photos of the damaged or broken item.

    Error: Please contact us if you’re missing an item or you’ve received the incorrect painting.

    • Returns policy

    If you change your mind, you have 14 days from the date of receipt to return items with no questions asked (except for customized products).

    • Refund policy

    Returned items must be in original condition (unopened and in original packaging).

    Important: Customer satisfaction is our priority. If you have any questions, don’t hesitate to contact us by email: contact@paintingbynumbers.co.uk